Where we ship
We currently ship to addresses in the United States.
Processing time
Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
Delivery time
Most of our products ship directly from our supplier partners, so delivery to the US typically takes 7–15 business days after your order is processed. During peak seasons (such as November–December) or due to carrier delays, some orders can take longer. If you need something by a specific date, please order early.
Shipping costs
Shipping costs are shown at checkout before you pay. Free standard US shipping on orders over $35.
Tracking
Once your order ships, we email you a tracking number. Tracking can take a few days to show updates after the label is created.
Multiple packages
If you order several items, they may arrive in separate packages on different days. You won't be charged extra for this.
Lost or late orders
If your order hasn't arrived within 25 business days, or tracking shows no movement for 10 days, contact us and we'll investigate and send a replacement or refund if the package is lost.
Wrong address
Please double-check your shipping address. Contact us within 12 hours of ordering if you need to change it. We can't be responsible for packages sent to an incorrect address provided at checkout.